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Marketing Navigator Satisfaction Survey
Date
MM slash DD slash YYYY
Name
First
Last
Email
What is the name of the business you used to complete the Marketing Navigator Logbook?
The Marketing Navigator Deck
On scale of 1-10, how would you rate your overall experience with the Marketing Navigator Deck?
(Required)
Please enter a number from
1
to
10
.
1 is poor and 10 is excellent
Why was this your rating?
Was it easy to work through the deck (picking an objective, selecting your strategies, and choosing your tactics)?
(Required)
Yes
Kind of
No
Other
Please tell us more about your experience
Were any of the types of cards fuzzy, unclear, or unhelpful?
(Required)
Objective Cards
Strategy Cards
Tactic Cards
None of the Above
Please tell us more about your experience
Did you find the criteria questions on each of the cards helpful?
(Required)
Yes
Kind of
No
Please tell us more about your experience
Did you find the information on the back of each of the cards helpful?
(Required)
Yes
Kind of
No
Please tell us more about your experience
Was there anything you felt that was missing?
(Required)
No
Yes
Please provide more information
Were the badges:
(Required)
Helpful
Confusing
Obsolete
Other
Please provide more information
Were the funnel levels:
(Required)
Helpful
Confusing
Obsolete
Other
Please provide more information
Overall, please tell us about your experience with the Marketing Navigator Deck that wasn't already covered in the previous questions!
The Logbook
On scale of 1-10, how would you rate your overall experience with the Logbook?
(Required)
Please enter a number from
1
to
10
.
1 is poor and 10 is excellent
Why was this your rating?
Were the videos helpful or confusing?
(Required)
Helpful
Confusing
Other
Please provide more information
Were the written directions helpful or confusing?
(Required)
Helpful
Confusing
Other
Please provide more information
Was navigating through the Logbook:
(Required)
Easy
Helpful
Hard
Confusing
Frustrating
Please provide more information
Can you tell us about anything that felt particularily helpful, missing, or obsolete in the Logbook?
Overall, please tell us about your experience with the Logbook that wasn't already covered in the previous questions!
Generated Report
On scale of 1-10, how would you rate your overall experience with the Generated Report?
(Required)
Please enter a number from
1
to
10
.
1 is poor and 10 is excellent
Why was this your rating?
Was it easy or difficult to navigate through the back end of the portal after you completed the Logbook?
(Required)
Easy
Difficult
Other
Please explain your answer
How would you categorize the information you received in the generated report (select all that apply)?
(Required)
Perfect
Helpful
Satisfactory
Confusing
Overwhelming
Underwhelming
Irrelevant
Lacking
Please tell us more about the options you selected
What kind of information felt like it wasn’t needed, if any?
What kind of information did you feel was missing, if any?
What kind of information did you feel was most helpful, if any?
Overall, please give us your honest feedback on the Generated Report.
What kind of content would be helpful for you to have access to as we continue to develop out the customer portal?
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